Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the goods. For an order comprising several goods delivered separately, the period runs from the day on which you acquire physical possession of the last item.
To exercise your right of withdrawal, you must inform us
Das Merch. FlexCo
Peter-Behrens-Platz 6/4
4020 Linz, Austria
Email: hello@dasmerch.com
Phone: +43 677 62983125
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed of your decision to withdraw. We will make the reimbursement using the same means of payment you used for the initial transaction unless expressly agreed otherwise; in any event you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is the earlier.
You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct cost of returning the goods; if you use our returns label, €5.00 is deducted from your refund for it. You are liable only for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.
Our returns page explains how a return works in practice. For sets, please also note § 8 of our Terms and Conditions on partial returns.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To Das Merch. FlexCo, Peter-Behrens-Platz 6/4, 4020 Linz, Austria, email: hello@dasmerch.com:
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the sale of the following goods (*):
— Ordered on (*)/received on (*):
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only if this form is notified on paper):
— Date:
(*) Delete as appropriate.